Portfolio · Service Design

Service design that
decides.

Freelance Service Designer, based in Brussels. I work upstream, where raw data, a business goal or a strategic asymmetry gets turned into a service someone will pay for.

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Service Designer · Freelance
Brussels · 2026
Channel vision
Bruxelles · 2026
Selected work

Case studies that decided something.

Click the card to open the case. For Luminus, I also wrote how I would approach the first 90 days of the role, available from the navigation.

Headline case BNP Paribas Fortis · Enterprise Intelligence
Client · BNP Paribas Fortis Year · 2018 – 2019 Role · Service Designer · Freelance

Enterprise Intelligence

Turning a bank's transactional data into a service SMEs would actually pay for.

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